Terms & Conditions
Welcome to fixtmart.com! These Terms and Conditions ("Terms") govern your use of our website, Fixtmart.com ("we," "us," "our"), and any services or products available through the website. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing or using Fixtmart.com, you agree to comply with these Terms and any applicable laws or regulations. If you do not agree with these Terms, you should not use the website.
2. Eligibility
To use our website, you must be at least 18 years old or have the consent of a parent or guardian. By using our website, you represent that you are eligible to form a binding contract under applicable law.
3. Products and Services
We sell a variety of products on Fixtmart.com. We reserve the right to modify, discontinue, or add products at our discretion. We do our best to ensure that product descriptions, images, and prices are accurate. However, we cannot guarantee that all information is error-free and may update product details as necessary.
4. Orders and Payment
When you place an order through Fixtmart.com, you are making an offer to purchase the products listed. We reserve the right to accept or decline your order. Once your order is confirmed and payment is processed, a confirmation email will be sent to you. Prices are displayed in Bangladeshi Taka (BDT) unless otherwise stated. Payment must be made using the available payment methods listed on our website, including credit/debit cards, mobile payments, and cash on delivery (COD).
5. Shipping and Delivery
We aim to process and ship your order as quickly as possible. Delivery times may vary based on the product and your location within Bangladesh. You will receive a tracking number for your order once it has been shipped. Shipping costs will be calculated during checkout.
6. Returns and Refunds
Our return policy allows you to return most items within [number of days, e.g., 7 or 14 days] from the date of delivery for a refund or exchange, subject to the following conditions:
- The product must be in its original condition, unused, and in the original packaging.
- You must provide proof of purchase.
- Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.
For detailed return and refund procedures, please refer to our Return and Refund Policy page
7. Account Responsibility
You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account or any other security breach.
8. Prohibited Conduct
You agree not to engage in the following prohibited activities:
- Using our website for any unlawful purpose.
- Interfering with or disrupting the functionality of the website.
- Attempting to gain unauthorized access to any part of the website or related systems.
- Posting or transmitting harmful, illegal, or defamatory content.
9. Limitation of Liability
Fixtmart.com will not be liable for any damages arising from the use of, or inability to use, our website or products. In no event shall our liability exceed the amount you paid for the product or service in question.
10. Indemnification
You agree to indemnify and hold Fixtmart.com, its employees, officers, and affiliates harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the website or violation of these Terms.
11. Privacy Policy
Your use of fixtmart.com is also governed by our Privacy Policy, which outlines how we collect and use your personal information. Please review our Privacy Policy
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Bangladesh.